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About El Pollo Loco
About El Pollo Loco
El Pollo Loco redefines fast dining with its vibrant "QSR+" concept, marrying fast-casual quality with quick-service speed and value. Famous for its citrus-marinated, fire-grilled chicken, El Pollo Loco showcases the culinary art of fresh ingredients prepared daily. Watch as Grill Masters expertly grill chicken, slice fresh avocados, and whip up homemade salsas and guacamole right before your eyes, turning mealtime into a flavorful show.
El Pollo Loco redefines fast dining with its vibrant "QSR+" concept, marrying fast-casual quality with quick-service speed and value. Famous for its citrus-marinated, fire-grilled chicken, El Pollo Loco showcases the culinary art of fresh ingredients prepared daily. Watch as Grill Masters expertly grill chicken, slice fresh avocados, and whip up homemade salsas and guacamole right before your eyes, turning mealtime into a flavorful show.
Products El Pollo Loco Sells
El Pollo Loco's menu bursts with variety, centered around its signature fire-grilled chicken:
- Family Meals & Chicken Meals: Ideal for gatherings, these meals bring people together with delicious, hearty offerings.
- Tostadas & Salads: Crisp and crafted with the freshest ingredients for a burst of flavor.
- Tacos & Fire-Grilled Chicken Burritos: From traditional tastes to new twists, each bite is a delight.
- Bowls: Satisfying and nutritious, perfect for any meal.
- Kids Meals: Fun, tasty, and healthy options that keep the little ones happy.
- Their focus on freshness ensures every dish is packed with flavor, making El Pollo Loco a top pick for those who love to dine well.
Ways to Save at El Pollo Loco
- El Pollo Loco offers several ways to save, mixing quality with affordability:
- Loco Rewards Program: Score points with every purchase, snag a birthday treat, and get exclusive offers all year long.
- Free Burrito for New Members: A warm welcome with a free burrito on any purchase for newcomers.
- Promotions Page: Stay updated with the latest deals and discounts on their offers page.
Contact Information for El Pollo Loco
- Contact Form: For questions or feedback, reach out through their contact form.
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Frequently Asked Questions
How can I find online promo codes and discounts for El Pollo Loco?
Sign up for their E-Club newsletter for exclusive offers and birthday rewards delivered to your inbox. Download the El Pollo Loco app, as it often features app-only deals and allows you to earn Loco Rewards on purchases. Always check their official website homepage for current limited-time offers and seasonal promotions before ordering.
What is the El Pollo Loco "Loco Rewards" program and how does it help me save?
Loco Rewards is their customer loyalty program, where members earn points for every dollar spent on qualifying purchases made through the app or by scanning their member ID in-store. These accumulated points can then be redeemed for free food and exclusive discounts. New program members often receive a special welcome offer or free food item upon signing up.
Does El Pollo Loco offer delivery, and are there ways to save on delivery fees?
Yes, El Pollo Loco provides delivery services through their mobile app and website, often utilizing third-party delivery partners. Delivery fees can vary based on your location and order total, but they occasionally run promotions for discounted or free delivery. To entirely avoid delivery charges, simply choose the convenient pickup option when placing your order online.
Can I place an order online for in-store pickup at El Pollo Loco?
Absolutely, online ordering for pickup is a convenient option to avoid lines and save time on your visit. Simply select the "Pickup" option when placing your order through their website or mobile app and choose your preferred location. This method also helps you bypass any potential delivery fees while still accessing online-exclusive offers.
What should I do if there's an issue with my El Pollo Loco order or I need a refund?
If you experience a problem with your order, the fastest solution is to directly contact the specific El Pollo Loco restaurant where your purchase was made. For general inquiries or unresolved issues, you can submit feedback through the customer service section on El Pollo Loco's official website. Be sure to have your order details and receipt available for a smoother resolution process.
Are there special discounts for ordering El Pollo Loco catering or large family meals?
El Pollo Loco offers a dedicated catering menu designed for larger groups, which often presents a better per-person value compared to individual meals. While specific catering discounts vary, purchasing their family-sized meals from the regular menu is a cost-effective way to feed multiple people. Check their catering section online or inquire at your local store for current package deals.
How can I confirm if a specific El Pollo Loco promotion is valid at my local restaurant?
Most promotions advertised on El Pollo Loco's app or website are valid at participating locations nationwide. However, some offers might be region-specific or limited to certain restaurants due to local franchise agreements. To ensure a deal applies to your order, always review the promotion's terms and conditions or verify with your chosen El Pollo Loco location beforehand.
