Stitch Fix Shipping/Return Policy:
- Shipping for Stitch Fix clients is free both ways via FedEx and USPS. Clients will receive a tracking number when a package ships.
- After determining which items you want to keep and which items you'd like to return, place the items you don't want in the prepaid envelope that was included with your shipment and drop it off at any USPS pickup location.
- Generally, returns of unwanted items should be placed in the mail within three days of receiving the package. You can contact Stitch Fix to extend your return window. If you do not extend your return window and the returns aren't postmarked as they should be, it will be assumed that you are keeping all five items and your credit card will be charged for the entire shipment.
About Stitch Fix:
Stitch Fix clients fill out a style profile to help their personal stylists understand the client's size, shape, budget, and lifestyle. Stitch Fix then sends clients five items of clothing that have been hand-picked by stylists, for a $20 styling fee that can be applied to the purchase of any items from your shipment.
Stitch Fix Frequently Asked Questions
What is StitchFix?
- StitchFix curates a style box for you based off of your preferences when you take the Style Quiz. You can keep the styles you like and send back the ones you don't. You get to try everything on in the comfort of your own home.
How do I use a StitchFix coupon code?
- After signing into your account, on the top toolbar you will see "My Fix," "Style Profile," "Referrals," and your name with an arrow. Click on your name, then click on "Credit" in the drop down menu. Enter your promo code in the box, and click "REDEEM PROMO CODE."
Does StitchFix have a referral program?
- Yes! Members can earn a $25 credit by getting friends to sign up through their referral link. Your referral credit will be deposited into your account when your friend's first package ships.
How can I contact StitchFix?
- Stitch Fix's website has a "Request Help" form available on their website, which is answered 7 days a week, usually within 24 hours.
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