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Smartwool is a retailer of outdoor clothing and accessories for men, women, and children. Selling everything from jackets to sweaters to warm under clothing layers and accessories, most of Smartwool's products are made from Merino wool, including their socks. All of their outdoor clothing is made in the USA.
SmartWool Frequently Asked Questions
How do I use a SmartWool coupon?
- On the shopping cart page, under where your items are listed, it says "Apply a Promo Code". Click the "Promo Code" text, and a box will appear for you to enter the code. After entering it, click the black "Apply" button and your order's total will be updated automatically.
What are other tips & tricks for saving money at SmartWool?
- Join the Smartwool rewards program with your e-mail address to gain access to additional rewards, discounts, and free socks. Sign up for Smartwool's newsletter to receive additional e-mails about new inventory and upcoming sales.
Does SmartWool offer a rewards program?
- Join Smartwool's Rewards Program with your e-mail address and receive information about surprise rewards - including VIP events and exclusive products; receive a free sixth pair of socks when you buy five pairs in a month; and benefit from exclusive savings on existing inventory.
What is SmartWool's shipping / return policy?
- Standard ground shipping is $5, flat rate, and customers can enjoy free ground shipping for orders of $75 or more. 3-day delivery and overnight shipping are also available for an additional cost.
Smartwool stands behind their 100% satisfaction guarantee - if you're not completely satisfied with your item, you can return it for a full refund or item exchange. Customers can complete returns at the store where they purchased the item or ship the item back to them using the enclosed return shipping label. Returns can be completed in-store or online within 45 days from the date of the order.
How do I contact SmartWool?
- E-Mail: customerservice @smartwool.com
Phone: 888-879-9665, Monday-Friday 8am-4:30pm CST