About Road Runner Sports:
Road Runner Sports began in 1983 as a one-person, a mail-order running shoe business out of a garage in Del Mar, California. Since then, RRS has grown to over 800 employees with retail shops all over the U.S. They provides name-brand running gear, including Saucony, Asics, Mizuno, and Brooks, as well as their own signature R-Gear brand.
Road Runner Sports Frequently Asked Questions
How do I use a Road Runner Sports coupon?
- On the checkout page, enter the offer code on the right-hand side under your "Order Summary". Click "Apply" and your order summary will change to reflect the savings.
Should I join the Road Runner Sports VIP Program?
- If you're a frequent shopper, consider a VIP membership. For $27.99 a year ($1.99 the first year) you'll enjoy %10 off everything, early access to sales, 90-day, no-risk test runs on all shoes, a dedicated hotline for quick help, and free two-day shipping on all orders.
What is Road Runner Sports Shipping/Return Policy?
- Free standard shipping takes 5-7 business days, 2-3 day upgraded shipping is an additional $7.00, and 1-2 day express shipping is an additional $20.00. There's a 60-day return policy for non-VIP members on new, unused apparel and shoes. VIP members have 90-days to test new shoes and return them for exchange. Rewards Plus members have the same 90-day, test-run return policy for shoes and apparel. All customers can use the Easy Return process for free. It takes 2-3 weeks to process returns and exchanges.
How do I contact Road Runner Sports?
- To speak with a fit expert about apparel and shoes, call 800-743-3206, Monday-Friday, 5 a.m. to 9 p.m. PST, Saturday/Sunday 5 a.m. to 8 p.m. PST. The customer service number is 800-636-3560. Visit them online at www.roadrunnersports.com and if the "CHAT NOW" button is shown at the top of the page, you can contact them that way as well.
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