J. Crew Frequently Asked Questions
How do I use coupons from J. Crew?
- You can enter a J. Crew promo code by clicking on your shopping bag. The entry box is located on the right side of the screen under the Summary box, labeled "Have a Promo Code?". Enter the code and hit "Apply" to see the discount come off your order.
Are they any tips or tricks to save even more at J. Crew?
- Yes! Shop the "Sale" section for the best deals on last season's items. You can apply for the J. Crew credit card and you'll get 15% off your first order. Teachers and college students get a 15% off discount..
Does J. Crew have a rewards program?
- Yes they do! And it is free! You can sign up to start earning points with every dollar spent. Each time you earn 200 points you'll get a $5 reward. Plus reward members get free shipping on every order.
What is J. Crew's shipping & return policy?
- Shipping is a flat rate of $5 or free with orders of $150 or more. All Crewcut orders ship for free. J. Crew accepts returns on unworn, unwashed items, damaged or defective merchandise in store or exchange within 30 days of original purchase.
What does J. Crew sell?
- J. Crew specializes in timeless clothing for men, women and kids. They are known for their pattern mixing, color-blocking, denim on denim and pairing sneakers with suits.
How can I contact J. Crew?
- For customer service around the clock, you can email firstname.lastname@example.org or call 800-562-0258 from 7am to 11:59pm EST.
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