H&M Coupons & Promo Codes

H&M Frequently Asked Questions

How do I use an H&M coupon? 

• Once you click on the shopping bag tab in the top right corner of the site, you will be prompted to login, or register as a new customer. When you have done that, you will be brought to the checkout page where you will be able to enter a promotional code directly under "Your Order." After you have entered the code, press "OK" for it to be added to your order. 

How do I save 20% off my next order at H&M? 

• On top of getting exclusive offers and styling tips, signing up for H&M's newsletter with an email address will give you 20% off one item of your choice, in addition to free shipping on your first order online or in store 

Where are the best deals found on H&M's site? 

• Taking a look at the sale's tab on H&M's site will give you a wide variety of clothing for ladies, men and kids, along with a selection of homeware items that have been marked down. 

What is H&M's return policy? 

• If you find that an item is not right for you, you have 30 days to get a refund either in store or online, provided that the item has not been damaged or soiled in any way and that all labels and tags are still attached. Cosmetics and underwear/swimwear bottoms are exempt from being returned or exchanged due to hygienic reasons. 

How do I contact H&M? 

• You can contact H&M by email (customerservice.us@hm.com) or by phone (855-466-7467). Their opening hours are Monday-Sunday: 8am-1am EST. You may also contact them via social media on Facebook (facebook.com/hm) or Twitter (@hm_custserv).