About Willow Tree: Willow Tree is a line of special figures that represents all the important things in life worth celebrating. They are meant to help heal, comfort, protect and inspire. Artist Susan Lordi carves the originals by hand in her studio and pieces are cast from her original carvings.
Willow Tree Frequently Asked Questions
How do I use a Willow Tree coupon?
Once you've found something you'll love, add it to your cart. The hit the green 'View or Edit You Cart Button' in the pop-up box. This will take you to your cart. Notice the 'Add Coupon' link under the shipping info. Click the link to open up the box and enter the coupon code. Then press 'Apply'. You'll see the discount come off right there.
What are other tips & tricks for saving money at Willow Tree?
Sign up to the email list to get free ground shipping on your next order. Plus you'll get emails about new pieces, gift-giving ideas and other promotions.
What is their shipping/return policy?
Willow Tree offers free shipping when you spend $50 or more. If you spend less than $50, shipping is a flat rate of $5.95. Allow 5-10 business days to receive your order. Right now Willow Tree doesn't not ship internationally. If you are unhappy with the item(s) you ordered you may return them for a refund or exchange for the same product(s). All return must have a RMA# and you'll need to call DEMDACO at 1-855-544-3226 to begin the return or exchange process.
How do I contact Willow Tree?
If you need customer service you may contact Willow Tree by phone at 1-855-544-3226 Monday-Friday 8am-5pm CST. You may also email them at firstname.lastname@example.org.