Coupons are very easy to use on the Things Remembered website. Once you have chosen your items and possibly chosen to personalize them with engraving, you simply need to type in the coupon code in the appropriate box and click on "Apply to Order." You will see the discount applied to the subtotal immediately.

Things Remembered offers free shipping on all items. Additionally, you can get $5 off a $25 purchase simply for signing up for their email newsletter. They often offer discounts on specific items as well.

Yes! Things Remembered has a Rewards program you can join for $10. When you join the program, you automatically receive $20 in coupons, exclusive offers, and double points on your first purchase. You will also receive a $10 reward check for every $100 you spend and $10 to spend during your birthday month.

Personalized items may be exchanged for the same or another personalized item up to the same value of the original item. Non-personalized items with a valid receipt may be returned or exchanged within 60 days from the date of purchase. Non-personalized items without a receipt may only be exchanged for a new item up to equal the value of the returned item.

The Things Remembered website offers an online form that you may use to contact Customer Service. You may also email them. However, if you prefer to speak with someone over the phone, you may call 1-866-902-4438.