20% Off Student Discount
Redeem 20% off student discount storewide with this discount. Expiration unknown.
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20% Off Student Discount
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15% Off 1st Order
Click through to get 15% off 1st order when you sign up for newsletters at Playful Promises.
About Playful Promises
About Playful Promises:
Playful Promises is all about feeling confident, naughty, and playful in your own skin. Founded by Emma Parker in 2004, this London-based brand offers a wide range of lingerie, swimwear, and activewear for all body types, with bra sizes up to 90 and dress sizes 4-24. Whether you're feeling mischievous or practical, Playful Promises has something for you. With warehouses in the UK, USA, and Australia, they're on a mission to make you #FeelPlayful.
Shipping Information:
Playful Promises ships your goodies within 1 working day, though this may extend to 3-10 days during sales. Standard shipping takes 4-10 business days and costs $10, but it's free on orders over $175. They also offer a $7 return fee, covering tracked USPS shipping back to their warehouse. Please note that outlet items are final sale unless faulty.
Playful Promises is all about feeling confident, naughty, and playful in your own skin. Founded by Emma Parker in 2004, this London-based brand offers a wide range of lingerie, swimwear, and activewear for all body types, with bra sizes up to 90 and dress sizes 4-24. Whether you're feeling mischievous or practical, Playful Promises has something for you. With warehouses in the UK, USA, and Australia, they're on a mission to make you #FeelPlayful.
Products Sold by Playful Promises:
Playful Promises is your go-to for luxe lingerie, daring swimwear, and stylish activewear. Their collections cater to every mood-from sultry and sexy to sweet and supportive. With a focus on inclusivity, they offer over 80 bra sizes and a wide range of dress sizes, making sure everyone feels fabulous. You'll find everything from intricate lace bralettes to comfortable everyday pieces, all designed to empower you.
Ways to Save at Playful Promises:
- Outlet Tab: Score huge discounts on stunning pieces.
- Email Sign-Up: Get 15% off your first order when you subscribe.
- Student Discount: Students save 20% on all purchases.
- Playful Perks Rewards: Earn points and unlock rewards, including discounts, freebies, and early access to sales.
Shipping Information:
Playful Promises ships your goodies within 1 working day, though this may extend to 3-10 days during sales. Standard shipping takes 4-10 business days and costs $10, but it's free on orders over $175. They also offer a $7 return fee, covering tracked USPS shipping back to their warehouse. Please note that outlet items are final sale unless faulty.
Contact Information:
For any inquiries, drop them an email via the form on their website or email customerservices@playfulpromises.com. They aim to respond within 4 working days (Mon-Fri).
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Frequently Asked Questions
How can I find Playful Promises promo codes or discounts?
Playful Promises frequently offers sales events, seasonal promotions, and sometimes provides exclusive discount codes to newsletter subscribers. Check their homepage banners and the 'Sale' section regularly for current offers on their lingerie. Signing up for their email list is an excellent way to receive updates on upcoming deals and new collection launches.
What are Playful Promises's shipping options and costs?
Playful Promises typically provides various shipping methods, including standard and express options, with costs varying based on your delivery location and desired speed. They occasionally run promotions for free shipping, often tied to a minimum order value. To get the most accurate and up-to-date information on rates, delivery times, and any available free shipping thresholds, always refer to their dedicated shipping policy page.
What is Playful Promises's return policy for lingerie?
Playful Promises generally allows returns of unworn items with all original tags attached within a specific window, typically 14-30 days from delivery. Due to the intimate nature of their products, items must be in perfect, resalable condition and hygiene seals (if applicable) unbroken. Always consult their comprehensive returns policy page for detailed instructions on eligible items and the return process.
How can I track my Playful Promises order after it ships?
Playful Promises usually sends a shipping confirmation email containing a tracking number and a direct link to the carrier's website once your order has been dispatched. You can often also log into your customer account on their website to view your order history and access tracking information there. If you don't receive tracking details, check your spam folder or contact their customer service team for assistance.
What payment methods does Playful Promises accept for online purchases?
Playful Promises typically accepts major credit and debit cards, including Visa, Mastercard, American Express, and often PayPal for secure transactions. Depending on your region, they may also offer popular "buy now, pay later" services like Klarna or Afterpay to spread out payments. Always verify the available payment options displayed during the checkout process for your specific location.
Are there benefits to joining the Playful Promises newsletter or loyalty program?
Subscribing to the Playful Promises newsletter often grants access to exclusive offers, early sale announcements, and sometimes a welcome discount on your first purchase. While they may not have a formal loyalty program, creating an account typically makes checkout quicker and allows for easy order tracking. It's a great way to stay informed about new collections and potential savings opportunities.
How can I find out when a sold-out Playful Promises item will be back in stock?
For many popular out-of-stock items, Playful Promises provides an option directly on the product page to sign up for email notifications when it becomes available again. They sometimes announce major restocks or collection releases on their social media channels too. If an item is a limited edition or discontinued, they may suggest similar styles currently in stock on their website.
How can I contact Playful Promises customer service for help with my order?
Playful Promises typically offers customer support via an online contact form or direct email, which can be found on their website's 'Contact Us' page. They often aim to respond to inquiries within a few business days regarding orders, products, or general assistance. Always refer to their official contact section for the most current methods and response times.
