Up to $50 Back Sitewide
Get up to $50 back with a friend referral. Get $10 back when they spend $10 and $40 back when they spend $100.
Featured Offer
Up to $50 Back Sitewide
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Today's Online Sales
Buy Or Sell Any Item
Sign up for an account to buy or sell any item!
Download the App
Download the app today to shop and sell clothes and more at Mercari!
Up to 20% Off Daily Deals
Save up to 20% off daily deals with this promotion.
Free Returns
Return your item for free if you are not satisfied with it.
About Mercari
About Mercari:
Mercari is a dynamic marketplace where everyday people can buy and sell a wide range of items, from the unused to the pre-loved. Founded on the idea of connecting individuals across the U.S., Mercari helps users declutter their spaces or discover unique treasures. With features like at-home pickups and same-day delivery, Mercari aims to simplify the exchange of goods.
Shipping Information at Mercari:
Mercari is a dynamic marketplace where everyday people can buy and sell a wide range of items, from the unused to the pre-loved. Founded on the idea of connecting individuals across the U.S., Mercari helps users declutter their spaces or discover unique treasures. With features like at-home pickups and same-day delivery, Mercari aims to simplify the exchange of goods.
Products Sold by Mercari:
Mercari offers a broad range of products, including clothing, electronics, home goods, toys, and more. It's a platform where you can find almost anything, whether it's a vintage item or a brand-new gadget.
Ways to Save at Mercari:
- Sign-Up Bonus: Get $5 in credits by signing up on the app.
- Discounts: Enjoy up to 70% off retail brands.
- Referral Program: Earn $10 when a friend makes their first purchase and $40 when they sell and earn $100.
- Mobile App: Download for access to exclusive sales and promotions.
Shipping Information at Mercari:
Flat Rate Shipping: Simple, flat-rate shipping across all 50 states.
Shipping Protection: Prepaid labels include up to $200 in protection for standard and economy shipments.
Discounts: Save up to 39% on shipping with discounted rates.
Contact Information at Mercari:
For any assistance, submit a trouble ticket through their help center at Mercari Support.
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Frequently Asked Questions
How can I find and use promo codes or discounts on Mercari?
Mercari occasionally offers platform-wide promotions and special discounts, which they often announce via email or on their app. For specific items, buyers can utilize the 'Make Offer' feature on many listings to negotiate a lower price directly with the seller. Always check the checkout page for a promo code field, as well as Mercari's homepage for current promotions.
What are Mercari's shipping policies, and how much does shipping cost?
Shipping costs on Mercari are determined by the individual seller and the chosen shipping method, which can vary from standard post to expedited services. The exact shipping fee is clearly displayed on each item's page before you commit to purchase. Many sellers offer free shipping, so look for those listings or use the search filters to find them.
What is Mercari's return and refund policy for buyers?
Mercari generally considers all sales final unless the item received is significantly not as described, damaged, or not delivered. Buyers have three days from the delivery date to report an issue with their order through the Mercari platform. They will review these claims and may facilitate a return or refund if the issue qualifies under their Purchase Protection.
How can I get the best deals or negotiate prices on Mercari?
Many sellers on Mercari enable the 'Make Offer' option, allowing buyers to propose a lower price for an item they are interested in. You can also filter search results by 'Price: Low to High' and look for listings that include 'Free Shipping' to maximize your savings. Keeping an eye on promoted listings or items that have been recently discounted by sellers can also lead to great finds.
What payment methods does Mercari accept for purchases?
Mercari accepts a variety of popular payment methods to make purchasing convenient for buyers. They generally process major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Additionally, buyers often have the option to pay using PayPal for a secure checkout experience.
How can I track my Mercari order after purchasing an item?
Once your item has been shipped by the seller, Mercari provides tracking information directly within your order details. You can access this by going to 'My Purchases' in the Mercari app or website and selecting the specific order. This will allow you to monitor the shipping progress and see the estimated delivery date.
How do I contact Mercari customer service if I have a problem with my order?
For immediate concerns regarding an order, they encourage buyers to first message the seller directly through the Mercari platform. If the issue cannot be resolved with the seller, Mercari's dedicated customer support team can be contacted via their Help Center on their website or app. They offer comprehensive FAQs and a contact form for submitting detailed inquiries.
