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About Jimmy John's
About Jimmy John's
Jimmy John's, an American sandwich powerhouse, has been serving up speedy, gourmet sandwiches since 1983. Founded by Jimmy John Liautaud in Champaign, Illinois, the brand has grown from a simple idea into a sprawling franchise with over 2,700 locations across the United States. Initially conceptualized as a hot dog business, Jimmy John's pivoted to sandwiches due to cost considerations. This change paved the way for a successful chain that's known for its fresh, fast, and tasty offerings. Acquired by Inspire Brands in 2019 after a significant investment from Roark Capital Group, Jimmy John's continues to expand its reach, maintaining a focus on quality and speed.
Customer Service:
Jimmy John's, an American sandwich powerhouse, has been serving up speedy, gourmet sandwiches since 1983. Founded by Jimmy John Liautaud in Champaign, Illinois, the brand has grown from a simple idea into a sprawling franchise with over 2,700 locations across the United States. Initially conceptualized as a hot dog business, Jimmy John's pivoted to sandwiches due to cost considerations. This change paved the way for a successful chain that's known for its fresh, fast, and tasty offerings. Acquired by Inspire Brands in 2019 after a significant investment from Roark Capital Group, Jimmy John's continues to expand its reach, maintaining a focus on quality and speed.
Products Jimmy John's Sells
Jimmy John's menu features a variety of sandwiches tailored to suit every taste:
- Wraps: A lighter option filled with fresh ingredients.
- Little Johns: A smaller version of their original sandwiches, perfect for a quick bite.
- Originals: The classics that made Jimmy John's a favorite.
- Combos: Pair your sandwich with a side and drink for a complete meal.
- Gargantuan: Loaded with meats and toppings for the hungriest of customers.
- Plain Slims: A simple yet delicious sandwich with fewer toppings.
- Each option is crafted to deliver the fresh, fast service Jimmy John's is celebrated for.
Ways to Save at Jimmy John's
- Rewards Program: Sign up for Jimmy John's Freaky Fast Rewards® for a free sandwich after your first order, plus exclusive offers, birthday treats, and previews of new menu items.
- Promos Page: Always check their promos page for the latest deals and discounts.
Customer Service:
- Call 866.276.6302. Hours are Monday-Thursday 7:30 AM-5 PM CST, Friday 7:30 AM-5 PM CST, and Saturday 8 AM-Noon CST.
- Feedback: Submit feedback here.
Jimmy John's stands out in the fast-food industry by combining the convenience of quick service with the quality of gourmet sandwiches. Whether you're in the mood for a massive Gargantuan sandwich or a light wrap, Jimmy John's delivers with speed and consistency. With opportunities to save through their rewards program and various promotions, enjoying a Jimmy John's sandwich is always a delight, both for your palate and your wallet. Join their rewards program to start enjoying delicious deals today!
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Frequently Asked Questions
How can I find and use promo codes for Jimmy John's?
Promo codes for Jimmy John's are often found through their mobile app, email newsletter sign-ups, or sometimes directly on their website during special promotions. To use one, simply enter the code into the designated 'Promo Code' or 'Discount Code' field at checkout when placing your order online or through their app. Keep an eye out for local store-specific promotions, as these can vary by location.
What delivery options does Jimmy John's offer, and what are the associated costs?
Jimmy John's offers their signature 'Freaky Fast' in-house delivery, typically covering a specific radius around each store, in addition to partnering with third-party delivery services in some areas. Delivery fees can vary based on your location and the service chosen, with in-house delivery often having lower or no minimums compared to external platforms. Customers can find exact delivery fees by entering their address on the Jimmy John's website or app.
Does Jimmy John's have a loyalty program, and how does it work?
Yes, Jimmy John's has a loyalty program called 'Freaky Fast Rewards.' Members earn points on every qualifying purchase made through their website or app, which can then be redeemed for free food items and exclusive offers. Creating an account and joining the program is free and a great way to save on future orders.
Can I track my Jimmy John's order once it's placed?
For orders placed directly through the Jimmy John's website or mobile app, customers can typically track their order status from preparation to delivery. If you ordered through a third-party delivery service, you would use that service's app or website for tracking updates. Confirmation emails usually include a link to check order progress.
What should I do if there's an issue with my Jimmy John's order?
If you encounter a problem with your Jimmy John's order, such as missing items or an incorrect order, it's best to contact the specific store location where you placed the order as soon as possible. They are usually able to resolve issues swiftly, potentially offering a credit, refund, or redelivery. You can find store contact information on your order confirmation or via the store locator on their website.
Are there ways to save on Jimmy John's orders besides promo codes?
Absolutely! One great way to save is by opting for in-store pickup to avoid delivery fees if a location is convenient. Additionally, look for bundle deals or daily specials that Jimmy John's may offer, which provide more value than ordering individual items. Becoming a 'Freaky Fast Rewards' member also earns you points towards free food.
What payment methods are accepted when ordering from Jimmy John's online?
When ordering from Jimmy John's online or through their app, they generally accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Many locations also accept digital payment options like Apple Pay or Google Pay for added convenience. It's always best to check the specific payment options available during the checkout process for your local store.
