J. Crew Factory sells fun, colorful, easy to wear styles for the whole family by the makers of J. Crew. It's the online home of J. Crew Mercantile, which features new, original fashions each and every day. The site offers special categories for work wear, denim, swimming, and other specialty items, as well as camp clothes for kids and petite sizes on most items. It's the perfect place to go if you love the style of J. Crew and have a tight budget.
J. Crew Factory Frequently Asked Questions
How do I use coupons on J. Crew Factory?
You can enter J. Crew Factory promo codes by clicking on your shopping bag. The entry box is located on the right side of the screen under the black "Check Out Now" button, labeled "Have a Promo Code?".
Are there any additional ways I can save on J. Crew Factory?
Shop the "Crew Clearance" section for the best deals on final sale items. Plus within any category, sale items are called out in red on the left hand menu.
What are the benefits of joining the Factory First program?
Join Factory First for email exclusive deals and flash sales, first access and special deals on new arrivals, an extra 20 percent off your order and a free gift on your birthday, and invitations to insider store events.
How much is shipping on J. Crew Factory?
Shipping is a flat rate of $5 for economy shipping and $8 for standard shipping. Plus, free shipping on orders of more than $100.
How do I contact J. Crew Factory?
For customer service around the clock, you can email contactus@jcrewfactory.com or call 866 739 5942.