Go to SeatGeek.com, and select the "Heard us on the Radio or TV?" button. Enter your email address, name, and password, and input your promo code in the box that says "Your Promo Code Here."

Tickets purchased through SeatGeek may be traditional paper tickets or electronic tickets, so they may be delivered through the mail or electronically. The delivery method is clearly listed on the checkout page. Delivery speed varies depending on the delivery method, the seller's policies, and the time proximity of the event. However, electronic delivery is typically the fastest method. Because SeatGeek serves as a search engine to find and analyze available tickets from other sellers, they are not actually receiving payment for these tickets, and therefore cannot offer refunds. However, most (but not all) sellers with tickets listed on SeatGeek have a 100% guarantee covering certain circumstances.

SeatGeek customer service can be contacted directly via email at hi@seatgeek.com, or through their Facebook or Twitter accounts.

When purchasing tickets on SeatGeek, wait until a few days before the event, when sellers typically drop prices in order to ensure a sale. Also, for sporting events, take into consideration the opponent, as prices vary greatly depending on the rivalry and competition levels between the teams.