On the shopping cart page, which will list your individual items for purchase, enter your promo code on the left side near the bottom of the page underneath the "continue shopping" button. Enter the promo code in the white text box and click "Apply." Your order total will be automatically updated.

Join Birchbox's e-mail list to receive information about new inventory, the latest sales, and beauty tutorials. Check the sale page on their website for the latest clearance items. Receive a free gift with a new women's or men's Birchbox subscription.

Earn 1 Birchbox Point for every dollar spent in their shop. Invite a friend to join Birchbox - when they purchase their own subscription, you'll receive 50 Birchbox points as a thank you. Birchbox points can be redeemed towards items in their shop. Download the Birchbox app to discover personalized recommendations, shop full-size versions of samples, and view your entire Birchbox purchase history.

Shipping is offered at flat rates - options include standard (5-10 business days), UPS Ground (1-5 business days), UPS 2nd Day Air, and UPS Next Day Air. Orders over $49 always ship free with standard shipping. Returns can be completed within 90 days of purchase. If you need to make a return, contact Birchbox with your order number along with the items you'd like to return and they will e-mail you a return shipping label. Refunds are issued for all forms of payment, including Birchbox points. Birchboxes received through subscriptions are non-refundable and ineligible for returns.

Submit a message on their website. Schedule a time for a discovery specialist to contact you - submit a request at the bottom of their Contact page. Available Monday through Friday 9am - 6pm EST.