RE: Office coupons, staples, officedepot, vikingop, and officemax 5/18/03
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RE: Office coupons, staples, officedepot, vikingop, and... - 9/2/2003 5:44:31 PM
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ORIGINAL: Wiley 08/11/03 Having spoken to Staples online support staff today, it appears they are doing everything in their power to refuse any and all coupons that originate from any source other than direct mail to a specific customer. Now that I' ve tried nearly every coupon here, I' ve got to say they seem to be achieving their goal. I guess they have their reasons. I' m not into screwing Staples, I simply want to take advantage of legitimate opportunities to save some bucks. Is there some formula that works with the Staples coupons listed here? Wiley I received a call on my cell phone while I was on lunch at work today. The call showed up as " Call" which basically means that there was no Caller I.D. information. So I let the call roll over to voice mail and the caller left a message. It was a lady from Staples informing me that my order was on hold due to the coupon that I used being invalid. Hello?! Their system left it go thru! She went on to say that I had until the same time tomorrow to call and cancel the order or the order would go thru without the coupon. Uhm, NO I don' t think so!!! First of all I would be on the phone with my credit card company faster than lightening disputing the amout of the charge since it is not what I authorized Staples to charge my card. When I got home I called Staples and the operator told me that the coupon had expired prior to my using it, but then why did their system let it go thru. Also, I said I found it humorous about them even thinking about charging my credit card more than I authorized and that I would notify my credit card company to dispute it. I still have the message on my cell phone. shelbY
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