|
Guest -> RE: Free $100 Gift Card with Citi Professional Card at Citi (2/24/2008 12:46:43 PM)
|
I just received my statement a few weeks after my first purchase (I always buy something cheap like a McDonald's meal with a card like this, redeem my points, cancel the card after I receive my rewards, apply for another one, and then keep using the same strategy time after time). To my dismay, the point total was only 11,000 not the 12,500 promised. I called Citi and they told me to fax a letter explaining the problem, a copy of the popup ad (I just replicated the steps on the original offer and printed the popup when it 'popped up'), and a copy of my credit card statement with the 11,000 points displayed. The fax number is 1-904-954-7001. When I called the Citi customer service number on my bill about a week later, they told me they had adjusted my point total to 12,500. It was a little work but Citi did come through. You may just want to redeem your 11,000 points and avoid the hassle.
|
|
|
|