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st187 -> OfficeMax = Fraud (11/25/2009 10:18:21 AM)
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Dear TechBargains staff:
Please don't waste anyone's time with OfficeMax "deals" anymore. They do not honor their contracts! Please save the space for legitimate merchants!
TechBargains recently posted an ad for a Toshiba portable hard disk for 39.99 at OfficeMax. I placed an order for one and went through the entire check-out process. I even received a confirmation email.
Yesterday I received an email from them cancelling the order.
They claim it was a "typographical error" and "The correct retail price of the Toshiba 500GB USB 2.0 Port External Hard Drive is $149.99."
This is obviously a load of crap - the price was clearly labeled as a "sale price".
Email from OfficeMax:
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Dear OfficeMax Customer,
Early Sunday morning, a few items were briefly displayed on the OfficeMax website with incorrect prices that were inadvertently generated by an automated pricing program.
As is standard practice by all national retailers, OfficeMax disclaims offers from typographical errors. Your order xxxxxxxxxx included item number 22133816, a Toshiba 500GB USB 2.0 Port External Hard Drive, which is an item that was inadvertently shown with an incorrect price.
The correct retail price of the Toshiba 500GB USB 2.0 Port External Hard Drive is $149.99. This product was incorrectly shown with a price of $39.99.
Because the incorrect pricing is a typographical error and not a valid offer from OfficeMax, all orders relating to the incorrect price have been cancelled. This includes your order noted above.
It is important that you know that this cancellation also affects any additional products that were part of that order. No products included as part of that order are being processed for transaction or delivery.
While we deeply regret any inconvenience this may cause, we ask that you either log on to OfficeMax.com or contact customer service to reorder any of the items from the above referenced order.
If you have questions about this cancelled order, please call customer service at 1-877-OfficeMax. Again, we do regret any inconveniences this may cause.
Sincerely,
OfficeMax Customer Service
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